Wagon Trail Policies

DEPOSITS: All reservations require a deposit of ˝ the total value (minimum 1 night). Deposits may be made by credit or debit card; MasterCard, Visa, and Discover cards are accepted.

RESERVATIONS: We can make changes to your reservation (including cancellations) when you notify us more than 14 days prior to your arrival date.

CANCELLATIONS: A cancellation will be subject to a fee of $25.00, which will be deducted from the amount to be refunded. At 14 days or less, changes or cancellation to the reservation will result in a forfeiture of deposit and cannot be transferred to future reservations. Upon check-in, guests are responsible for entire balance of contracted stay.

NOTES: Prices are subject to change at any time prior to confirmation of reservation from Wagon Trail Resort.  Please refer to our website – www.wagontrail.com for updated pricing and policy information. Room tax of 5.5%, plus state & county tax of 5.5% apply to all accommodation rates. Early Arrivals and Late Departures will be subject to an extra night’s rent.

Check-in:   3:00pm

Check-out: 10:00am - Cottages and Vacation Homes

                  11:00am - Main Lodge

Some accommodations are equipped for disabled guests: please contact us for details.

For the safety and comfort of all of our guests, and without exception, we must enforce the following policies. There may be fines or penalties associated with non-compliance:

1)       Please note: absolutely no pets allowed in any accommodations or on the resort grounds. Failure to comply with this policy will result in being asked to leave, paying the remaining balance of your stay, and a $500.00 damage fee.

2)      Tents are not permitted anywhere on the Resort property (by town ordinance).

3)       Recycling is mandatory in our area, and we must ask our Guests to assist us in this worthwhile effort.

4)     Accommodations and public areas in the Main Lodge, Cottages, and Vacation Homes are smoke free.

5)   Resort Quiet Time is observed at 11:00 pm.

We hope our Guests will appreciate and support these efforts to maintain a high standard of hospitality. If in any way we can make your stay more enjoyable, please be sure to let us know. We value your trust, and will do all we can to inspire return visits and referrals!

Wagon Trail, Inc. is not responsible for inclement weather, lost or stolen articles, or mechanical failure that may disrupt services. We reserve the right to substitute any reserved unit with a comparable or higher value unit if necessary.


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Wagon Trail Resort
&
Vacation Homes on Rowleys Bay
1041 County Road ZZ Ellison Bay, WI 54210-9711
Phone: (920) 854-2385 Fax: (920) 854-5278
1-888-559-2466 (Toll Free)

frontdesk@wagontrail.com

Copyright © 1997-2008 Wagon Trail Resort & Vacation Homes. All Rights Reserved.